---
name: appfolio-reference-architecture
description: 'Reference architecture for AppFolio property management integration.

  Trigger: "appfolio architecture".

  '
allowed-tools: Read, Write, Edit, Bash(npm:*), Bash(curl:*), Grep
version: 1.0.0
license: MIT
author: Jeremy Longshore <jeremy@intentsolutions.io>
tags:
- saas
- property-management
- appfolio
- real-estate
compatibility: Designed for Claude Code
---
# AppFolio Reference Architecture

## Overview

Production architecture for property management integrations with the AppFolio Stack API. Designed for multi-property portfolios requiring real-time vacancy tracking, tenant lifecycle management, work order routing, and accounting reconciliation. Key design drivers: data freshness for leasing decisions, idempotent sync for financial accuracy, and tenant-facing portal responsiveness.

## Architecture Diagram

```
Dashboard (React) ──→ Property Service ──→ Redis Cache ──→ AppFolio Stack API
                           ↓                                 /properties
                      Queue (Bull) ──→ Sync Worker           /tenants
                           ↓                                 /leases
                      Webhook Handler ←── AppFolio Events    /work-orders
                           ↓                                 /bills
                      Accounting Sync ──→ QuickBooks/Xero
```

## Service Layer

```typescript
class PropertyService {
  constructor(private client: AppFolioClient, private cache: CacheLayer) {}

  async getPortfolioSummary(propertyIds: string[]): Promise<PortfolioSummary> {
    const properties = await Promise.all(
      propertyIds.map(id => this.cache.getOrFetch(`prop:${id}`, () => this.client.get(`/properties/${id}`)))
    );
    return { totalUnits: properties.reduce((sum, p) => sum + p.units.length, 0),
             vacancyRate: this.calcVacancy(properties), pendingWorkOrders: await this.getPendingOrders(propertyIds) };
  }

  async routeWorkOrder(order: WorkOrderRequest): Promise<string> {
    const property = await this.client.get(`/properties/${order.propertyId}`);
    const vendor = this.selectVendor(property.region, order.category);
    return this.client.post('/work-orders', { ...order, assigned_vendor: vendor });
  }
}
```

## Caching Strategy

```typescript
const CACHE_CONFIG = {
  properties: { ttl: 300, prefix: 'prop' },     // 5 min — changes infrequently
  tenants:    { ttl: 120, prefix: 'tenant' },    // 2 min — moderate churn
  leases:     { ttl: 60,  prefix: 'lease' },     // 1 min — financial accuracy
  workOrders: { ttl: 30,  prefix: 'wo' },        // 30s — real-time tracking
  vacancies:  { ttl: 15,  prefix: 'vacancy' },   // 15s — leasing speed matters
};
// Webhook-driven invalidation: AppFolio events flush matching cache keys immediately
```

## Event Pipeline

```typescript
class PropertyEventPipeline {
  private queue = new Bull('appfolio-events', { redis: process.env.REDIS_URL });

  async onWebhook(event: AppFolioEvent): Promise<void> {
    await this.queue.add(event.type, event, { attempts: 3, backoff: { type: 'exponential', delay: 2000 } });
  }

  async processLeaseEvent(event: LeaseEvent): Promise<void> {
    if (event.type === 'lease.signed') await this.updateVacancy(event.propertyId);
    if (event.type === 'lease.terminated') await this.triggerMoveOutWorkflow(event);
  }

  async processWorkOrderEvent(event: WorkOrderEvent): Promise<void> {
    if (event.status === 'completed') await this.reconcileVendorInvoice(event);
  }
}
```

## Data Model

```typescript
interface Property { id: string; name: string; address: Address; units: Unit[]; region: string; }
interface Tenant   { id: string; name: string; email: string; leaseId: string; balance: number; }
interface Lease    { id: string; propertyId: string; unitId: string; tenantId: string; startDate: string; endDate: string; monthlyRent: number; status: 'active' | 'pending' | 'terminated'; }
interface WorkOrder { id: string; propertyId: string; unitId: string; category: 'plumbing' | 'electrical' | 'hvac' | 'general'; status: string; assignedVendor: string; }
```

## Scaling Considerations

- Partition sync workers by property region to avoid cross-region API rate limits
- Use read replicas for dashboard queries; write path goes through event pipeline
- Batch tenant notifications (rent reminders, maintenance updates) via queue to avoid email rate limits
- Cache vacancy data aggressively — leasing agents hit this endpoint 10x more than any other
- Shard work order routing by property portfolio to enable independent scaling per management group

## Error Handling

| Component | Failure Mode | Recovery |
|-----------|-------------|----------|
| Property sync | AppFolio 429 rate limit | Exponential backoff with jitter, per-property circuit breaker |
| Lease webhook | Duplicate event delivery | Idempotency key on lease ID + event timestamp |
| Work order routing | Vendor API timeout | Queue retry with fallback to manual assignment |
| Accounting sync | Balance mismatch | Reconciliation queue with human review flag |
| Tenant portal | Cache miss storm | Stale-while-revalidate pattern, circuit breaker on API layer |

## Resources

- [AppFolio Stack APIs](https://www.appfolio.com/stack/partners/api)
- [AppFolio Engineering Blog](https://engineering.appfolio.com)

## Next Steps

See `appfolio-deploy-integration`.


---
Source attribution: jeremylongshore
Original project: https://github.com/jeremylongshore/claude-code-plugins-plus-skills/blob/main/plugins/saas-packs/appfolio-pack/skills/appfolio-reference-architecture/SKILL.md
License: MIT
License information: https://opensource.org/license/mit
Original upstream instructions; downloaded from Mega AI Hub.

## Upstream license notice

MIT License

Permission is hereby granted, free of charge, to any person obtaining a copy
of this software and associated documentation files (the "Software"), to deal
in the Software without restriction, including without limitation the rights
to use, copy, modify, merge, publish, distribute, sublicense, and/or sell
copies of the Software, and to permit persons to whom the Software is
furnished to do so, subject to the following conditions:

The above copyright notice and this permission notice shall be included in all
copies or substantial portions of the Software.

THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE
AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER
LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM,
OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE
SOFTWARE.



# Mega AI Hub resource metadata

Creator / publisher: jeremylongshore
Original project: https://github.com/jeremylongshore/claude-code-plugins-plus-skills/blob/main/plugins/saas-packs/appfolio-pack/skills/appfolio-reference-architecture/SKILL.md
Attribution basis: Source repository record

Fields of work: Real Estate
Roles: Property Manager, Real Estate Agent, Real Estate Analyst
Specialties: API, Design, DevOps, Frontend, Mobile, React
Tools: Appfolio, QuickBooks, Redis, Xero
Country applicability: Country not specified
Classification basis: Source catalog labels
Instruction SHA-256: 648b645066e39fbbb37f05f40e37ad3379eb71c8fbdee651735d40dbc32fa284
