---
name: firm-ecommerce-pack
version: 1.0.0
description: >
  Curated skill bundle for e-commerce platforms, D2C brands and marketplace operators.
  Activates the firm pyramid with Marketing, Commercial, Operations and Engineering agents
  pre-configured for catalog management, campaign orchestration, customer support and
  revenue operations workflows.
author: romainsantoli-web
license: MIT
metadata:
  openclaw:
    requires:
      env: []
      bins: []
    tools:
      - sessions_send
      - sessions_spawn
      - sessions_history
    primaryEnv: ""
tags:
  - ecommerce
  - d2c
  - marketplace
  - retail
  - shopify
  - firm-pack
  - sector
---

# firm-ecommerce-pack

Sector bundle for **e-commerce & retail** environments.

## Activated departments

| Department | Services activated | Focus |
|---|---|---|
| Marketing | Product Marketing · Growth Marketing · Content & Brand | Campaigns, SEO, UGC |
| Commercial | Sales Engineering · Revenue Operations · Partnerships | GMV, conversion, B2B |
| Engineering | Frontend · Backend · Data Engineering · Integration | Platform, APIs, feeds |
| Support Clients | Client Support Operations · Client Incident Response | CX, returns, escalations |
| Finance | FP&A · Pricing Strategy · Billing & Collections | Margin, pricing, cashflow |
| Operations | DevOps · Release · Documentation | Deployments, catalog ops |

## Recommended ClawHub skills to install alongside

```bash
npx clawhub@latest install activecampaign           # Email/CRM automation
npx clawhub@latest install airtable-automation      # Product catalog management
npx clawhub@latest install biz-reporter             # GA4 + Stripe analytics
npx clawhub@latest install ai-hunter-pro            # Social media trend automation
npx clawhub@latest install shopping-ecommerce       # Product data extraction
npx clawhub@latest install firm-orchestration       # A2A orchestration backbone
npx clawhub@latest install firm-delivery-export     # Output → PR / ticket / doc
```

## Firm configuration overlay

```json
{
  "agent": {
    "model": "anthropic/claude-opus-4-6",
    "workspace": "~/.openclaw/workspace/ecommerce-firm"
  },
  "agents": {
    "defaults": {
      "workspace": "~/.openclaw/workspace/ecommerce-firm"
    }
  }
}
```

## Prompt: product launch orchestration

```
Use firm-orchestration with:
  objective: "Launch Summer 2026 collection across all channels by March 15"
  departments: ["marketing", "engineering", "operations"]
  constraints: ["budget €15k", "no discount > 20%", "mobile-first"]
  definition_of_done: "Launch checklist: landing page live, campaigns scheduled, inventory synced"
  delivery_format: "project_brief"
```

## Prompt: CX incident response

```
Use firm-orchestration with:
  objective: "Triage 47 open complaints from payment gateway outage on Feb 27"
  departments: ["support_clients", "engineering", "finance"]
  constraints: ["SLA: 24h response", "auto-refund for orders < €50"]
  definition_of_done: "Resolution report: refunds processed, root cause, prevention plan"
  delivery_format: "markdown_report"
```

## Routing profiles

| Task | Profile | Model hint |
|---|---|---|
| Campaign copy | `marketing` → `creative-premium` | Claude Opus |
| Code review | `engineering` → `reasoning-technical` | Claude Sonnet |
| Data analysis | `finance` → `analysis-deep` | Claude Opus |
| Product description | `marketing` → `translation-precision` | Claude Haiku |

---

## 💎 Support

Si ce skill vous est utile, vous pouvez soutenir le développement :

**Dogecoin** : `DQBggqFNWsRNTPb6kkiwppnMo1Hm8edfWq`


---
Source attribution: modbender
Original project: https://github.com/modbender/skill-library-mcp/blob/d9c8fe903b5b4e82237dbe8d0df8567783022e18/data/firm-ecommerce-pack/SKILL.md
License: MIT
License information: https://opensource.org/license/mit
Original upstream instructions; downloaded from Mega AI Hub.

## Upstream license notice

MIT License

Copyright (c) 2025 skill-library-mcp contributors

Permission is hereby granted, free of charge, to any person obtaining a copy
of this software and associated documentation files (the "Software"), to deal
in the Software without restriction, including without limitation the rights
to use, copy, modify, merge, publish, distribute, sublicense, and/or sell
copies of the Software, and to permit persons to whom the Software is
furnished to do so, subject to the following conditions:

The above copyright notice and this permission notice shall be included in all
copies or substantial portions of the Software.

THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE
AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER
LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM,
OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE
SOFTWARE.



# Mega AI Hub resource metadata

Creator / publisher: modbender
Original project: https://github.com/modbender/skill-library-mcp/blob/d9c8fe903b5b4e82237dbe8d0df8567783022e18/data/firm-ecommerce-pack/SKILL.md
Attribution basis: Source repository record

Fields of work: Marketing, Sales
Roles: Customer Success Manager, Growth Marketer, Marketing Analyst, Product Marketer, Sales Engineer
Specialties: API, Backend
Tools: Airtable, Clawhub, Stripe
Country applicability: Country not specified
Classification basis: Source catalog labels
Instruction SHA-256: 5af0b7349fcc50d054b41e60aa1418241d1c71558626ea5ca5dd31d5068cd0f4