--- name: lucidchart-common-errors-c496ddc004c0 description: 'Triage Lucid authentication, scope, version, import, export, extension, and connector failures from bounded evidence. Use when a Lucid integration fails. Trigger with "troubleshoot Lucid".' argument-hint: "[symptom] [integration-kind]" allowed-tools: Read, Glob, Grep, WebFetch, Write, Edit version: 1.8.0 author: Jeremy Longshore license: MIT tags: [saas, lucidchart, troubleshooting, oauth, diagnostics] model: inherit effort: medium compatibility: Designed for Claude Code; live diagnosis requires authorized Lucid evidence and approval from the document, application, connector, or account owner --- # Lucid Integration Error Triage ## Overview Identify the failing layer before changing credentials, scopes, documents, packages, or connector state. ## Prerequisites - A redacted request ID, timestamp, status, integration kind, endpoint or command, and API/package version - Expected token type and scopes from the exact official operation page - Permission to inspect the relevant repository and Lucid project ## Tool Discipline Use `Read`, `Glob`, and `Grep` for local evidence, `WebFetch` for official Lucid contracts and status, and `Write` or `Edit` only for approved fixes or redacted receipts. ## Current Contract - 401 can reflect invalid or revoked credentials; 403 can reflect token type, scope, resource access, or endpoint rules. - 429 behavior and limits are endpoint-specific; never substitute a pack-wide quota. - Standard Import, REST resources, editor extensions, and data connectors have different failure surfaces. ## Authentication Never collect raw tokens, secrets, authorization codes, cookies, or complete request headers. Confirm only credential class, grant, scope names, issuer environment, rotation state, and a redacted fingerprint. ## Instructions 1. Establish the last known good time and whether Lucid status reports an incident. 2. Classify the layer: network, auth, authorization, version, payload, document permission, extension build, or connector callback. 3. Compare token type, scopes, endpoint, method, content type, and `Lucid-Api-Version` with the exact current operation page. 4. For imports, inspect archive paths, `document.json`, IDs, product, size, and media references without uploading customer content. 5. For extensions, inspect manifest scopes, package versions, build output, developer mode, and browser console evidence. 6. Reproduce with the smallest sanitized fixture and one reversible action. 7. Record the proven cause, fix, verification, rollback, and evidence gaps. ## Approval Boundaries Do not broaden scopes, rotate credentials, alter sharing, upload documents, replay callbacks, or publish packages without owner approval. ## Output Return symptom, layer, evidence, ruled-out causes, confirmed cause, bounded fix, verification, rollback, and owner actions. ## Error Handling | Condition | Response | |---|---| | Evidence contains a secret | Stop, redact, rotate through the owner, and do not retain it. | | Endpoint contract differs from memory | Treat current official documentation as authoritative. | | Cause remains ambiguous | Return competing hypotheses and the smallest discriminating test. | ## Example ```text layer=authorization; status=403; token=user; expected-scope=lucidchart.document.content:readonly; secret-retained=no; next=owner-reconsent ``` ## Resources - [Official documentation map](references/official-docs.md) ## Next Steps Turn a confirmed recurring failure into a sanitized regression test. --- Source attribution: jeremylongshore Original project: https://github.com/jeremylongshore/claude-code-plugins-plus-skills/blob/ab85a061f7bcc039dac13ee193de7a4cd4388571/plugins/saas-packs/lucidchart-pack/skills/lucidchart-common-errors/SKILL.md License: MIT License information: https://opensource.org/license/mit Original upstream instructions; downloaded from Mega AI Hub. ## Upstream license notice MIT License Copyright (c) 2025 Jeremy Longshore Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the "Software"), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions: The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE. # Mega AI Hub resource metadata Creator / publisher: jeremylongshore Original project: https://github.com/jeremylongshore/claude-code-plugins-plus-skills/blob/ab85a061f7bcc039dac13ee193de7a4cd4388571/plugins/saas-packs/lucidchart-pack/skills/lucidchart-common-errors/SKILL.md Attribution basis: Source repository record Fields of work: Content & Media, Development & Engineering, Product Management Roles: Backend Developer, Product Manager, Technical Writer Specialties: API, Design, Word Documents, Frontend Tools: Lucidchart Country applicability: Country not specified Classification basis: Source catalog labels Instruction SHA-256: f6496540daa69f5936b54384bcb8b72d76915612c501d240ed822a5de0d60495