--- name: mindtickle-prod-checklist-0dd65a503ba8 description: 'Run a production-readiness review for Mindtickle programs, identity, managed connectors, and custom adapters. Use when approaching go-live or a material scope expansion. Trigger with "review Mindtickle production readiness".' argument-hint: "[service-or-program] [go-live-date]" allowed-tools: Read, Glob, Grep, WebFetch, Write, Edit version: 1.8.0 author: Jeremy Longshore license: MIT tags: [saas, mindtickle, production-readiness, governance, operations] model: inherit effort: high compatibility: Designed for Claude Code; production approval remains with customer business, security, data, identity, and service owners --- # Mindtickle Production Readiness Gate ## Overview Issue an evidence-backed go, conditional-go, or no-go decision across entitlement, identity, data, reliability, support, and rollback. ## Prerequisites - A frozen scope, owners, launch window, user population, data classes, and business acceptance - Current tenant entitlement, architecture, threat model, test results, and operational runbooks - Named support plan, on-call coverage, communications, rollback, and evidence retention ## Tool Discipline Use `Read`, `Glob`, and `Grep` to inspect evidence and configuration, `WebFetch` for current official and authorized terms, and `Write` or `Edit` for the review record and remediation evidence. ## Current Contract Mindtickle assigns tenant administration capabilities by role and package, provides managed integrations and customer-specific technical solutions, and publishes Support and SLA terms. Production readiness must also cover the customer's identity provider, data systems, adapters, and business process. ## Authentication Verify named principals, least privilege, tenant isolation, SSO and provisioning ownership, credential rotation, revocation, break-glass access, and evidence that no secrets enter logs or artifacts. ## Instructions 1. Confirm scope, package entitlement, tenant and environment identity, supported operations, and contract digests. 2. Review data minimization, lawful use, retention, deletion, residency commitments, export controls, and learner communications. 3. Validate SSO, lifecycle provisioning, roles, disabled-user handling, tenant isolation, and periodic access review. 4. Verify contract tests, pilot or canary evidence, capacity policy, monitoring, reconciliation, backup assumptions, and dependency failure behavior. 5. Exercise credential revocation, ambiguous write handling, partial rollout rollback, and support escalation through tabletop or non-production tests. 6. Reconcile launch population, content, schedules, notifications, and downstream mappings with their systems of record. 7. List every exception with risk owner, compensating control, expiry, and blocking status. 8. Obtain independent sign-off and record go, conditional-go, or no-go with immutable evidence links. ## Approval Boundaries Do not waive a control, accept residual risk for another owner, enable production, or mark an untested rollback ready. ## Output Return the reviewed scope, evidence matrix, blockers, expiring exceptions, sign-offs, decision, launch conditions, rollback state, and first operational review date. ## Error Handling | Condition | Response | |---|---| | Required evidence is stale | Mark the gate failed until it is rerun against the release candidate. | | An exception has no owner or expiry | Treat it as a blocker. | | Support entitlement is unclear | Resolve the contracted channel and severity path before go-live. | ## Example ```text scope=user-sync-v2; evidence=current; blockers=0; exceptions=1-expiring; approvals=security,data,service; decision=conditional-go ``` ## Resources - [Mindtickle Support Services](https://www.mindtickle.com/legal/support-services/) - [Mindtickle Trust and shared responsibility](https://www.mindtickle.com/trust/) - [Subscription services](https://www.mindtickle.com/legal/description-of-subscription-services/) ## Next Steps Schedule the first access, reconciliation, and outcome reviews before opening production traffic. --- Source attribution: jeremylongshore Original project: https://github.com/jeremylongshore/claude-code-plugins-plus-skills/blob/ab85a061f7bcc039dac13ee193de7a4cd4388571/plugins/saas-packs/mindtickle-pack/skills/mindtickle-prod-checklist/SKILL.md License: MIT License information: https://opensource.org/license/mit Original upstream instructions; downloaded from Mega AI Hub. ## Upstream license notice MIT License Copyright (c) 2025 Jeremy Longshore Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the "Software"), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions: The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE. # Mega AI Hub resource metadata Creator / publisher: jeremylongshore Original project: https://github.com/jeremylongshore/claude-code-plugins-plus-skills/blob/ab85a061f7bcc039dac13ee193de7a4cd4388571/plugins/saas-packs/mindtickle-pack/skills/mindtickle-prod-checklist/SKILL.md Attribution basis: Source repository record Fields of work: Product Management, Sales Roles: Business Development, Customer Success Manager, Product Manager, Sales Operations, Sales Development Rep (SDR) Specialties: API Tools: Azure Ad, Cloudwatch, Datadog, Grafana, Okta Country applicability: Country not specified Classification basis: Source catalog labels Instruction SHA-256: 0b8977b6e492c3f87d0ac3090b75a12b1b36713a2698f73f18017af52cc9af43