---
name: shopify-core-workflow-b-5ca1b757acfc
description: 'Manage Shopify orders, customers, and fulfillments using the GraphQL
  Admin API.

  Use when querying orders, processing fulfillments, managing customers,

  or building order management integrations.

  Trigger with phrases like "shopify orders", "shopify customers",

  "shopify fulfillment", "process shopify order", "shopify checkout".

  '
allowed-tools: Read, Write, Edit, Bash(npm:*), Grep
version: 2.7.0
license: MIT
author: Jeremy Longshore <jeremy@intentsolutions.io>
tags:
- saas
- ecommerce
- shopify
compatibility: Designed for Claude Code
---
# Shopify Orders & Customer Management

## Overview

Secondary core workflow: manage orders, customers, and fulfillments. Query order data, process fulfillments, and handle customer records through the GraphQL Admin API.

## Prerequisites

- Completed `shopify-install-auth` setup
- Access scopes: `read_orders`, `write_orders`, `read_customers`, `write_customers`, `read_fulfillments`, `write_fulfillments`
- Familiarity with `shopify-core-workflow-a` (products)

## Instructions

### Step 1: Query Orders

Query orders with financial/fulfillment status filters, line items, customer data, and shipping addresses. Uses Shopify query syntax (`financial_status:paid`, `fulfillment_status:unfulfilled`, `name:#1001`, etc.).

See [Query Orders](references/query-orders.md) for the complete query with pagination and query syntax examples.

### Step 2: Create a Draft Order

Create draft orders with variant line items, custom line items, discounts, shipping addresses, and customer assignment.

See [Draft Order Create](references/draft-order-create.md) for the complete mutation and variables.

### Step 3: Process Fulfillment

Two-step process: first query fulfillment orders for an order to get line item IDs, then create the fulfillment with tracking information and customer notification.

See [Fulfillment Processing](references/fulfillment-processing.md) for both queries and the complete workflow.

### Step 4: Customer Management

Search customers by email, order count, total spent, tags, and state. Returns addresses and metafields.

See [Customer Search Query](references/customer-search-query.md) for the complete query and syntax examples.

## Output

- Orders queryable with financial and fulfillment status filters
- Draft orders created with line items, discounts, and shipping
- Fulfillments processed with tracking information
- Customer records searchable with spending and order filters

## Error Handling

| Error | Cause | Solution |
|-------|-------|----------|
| `Access denied for orders` | Missing `read_orders` scope | Add scope and re-auth |
| `Fulfillment order not found` | Wrong fulfillment order ID | Query fulfillment orders first |
| `Cannot fulfill: already fulfilled` | Order already shipped | Check `remainingQuantity > 0` |
| `Customer not found` | Invalid customer GID | Verify GID format `gid://shopify/Customer/1234567890` (numeric ID) |
| `Order is not editable` | Order already archived | Only draft/open orders are editable |
| `THROTTLED` | Rate limit exceeded | Implement backoff -- see `shopify-rate-limits` |

## Examples

### Order Analytics Query

```typescript
// Get order count and revenue for a date range
const ORDER_ANALYTICS = `
  query orderAnalytics {
    ordersCount(query: "created_at:>2024-01-01 AND created_at:<2024-02-01") {
      count
    }
    orders(first: 1, query: "created_at:>2024-01-01", sortKey: TOTAL_PRICE, reverse: true) {
      edges {
        node {
          name
          totalPriceSet { shopMoney { amount currencyCode } }
        }
      }
    }
  }
`;
```

### Refund an Order

Create a refund with line item restock and customer notification.

See [Refund Create](references/refund-create.md) for the complete mutation and variables.

## Resources

- [Orders Query](https://shopify.dev/docs/api/admin-graphql/latest/queries/orders)
- [FulfillmentCreate Mutation](https://shopify.dev/docs/api/admin-graphql/latest/mutations/fulfillmentCreate)
- [Customer Object](https://shopify.dev/docs/api/admin-graphql/latest/objects/Customer)
- [Draft Orders](https://shopify.dev/docs/api/admin-graphql/latest/mutations/draftOrderCreate)


---
Source attribution: jeremylongshore
Original project: https://github.com/jeremylongshore/claude-code-plugins-plus-skills/blob/ab85a061f7bcc039dac13ee193de7a4cd4388571/plugins/saas-packs/shopify-pack/skills/shopify-core-workflow-b/SKILL.md
License: MIT
License information: https://opensource.org/license/mit
Original upstream instructions; downloaded from Mega AI Hub.

## Upstream license notice

MIT License

Copyright (c) 2025 Jeremy Longshore

Permission is hereby granted, free of charge, to any person obtaining a copy
of this software and associated documentation files (the "Software"), to deal
in the Software without restriction, including without limitation the rights
to use, copy, modify, merge, publish, distribute, sublicense, and/or sell
copies of the Software, and to permit persons to whom the Software is
furnished to do so, subject to the following conditions:

The above copyright notice and this permission notice shall be included in all
copies or substantial portions of the Software.

THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE
AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER
LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM,
OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE
SOFTWARE.



# Mega AI Hub resource metadata

Creator / publisher: jeremylongshore
Original project: https://github.com/jeremylongshore/claude-code-plugins-plus-skills/blob/ab85a061f7bcc039dac13ee193de7a4cd4388571/plugins/saas-packs/shopify-pack/skills/shopify-core-workflow-b/SKILL.md
Attribution basis: Source repository record

Fields of work: Marketing, Sales
Roles: Business Development, Customer Success Manager, Growth Marketer, Product Marketer, Sales Operations
Specialties: API
Tools: Graphql Admin Api, Shopify
Country applicability: Country not specified
Classification basis: Source catalog labels
Instruction SHA-256: 25dc0ba0ee627b9b9581988756bd5f0efc4fb69507f8b9a66edef6fc22846c3f