---
name: workflows-6115bffb2008
description: Trigger-based automations — reminders, follow-ups, webhooks — across the booking lifecycle.
---

# Workflows

## Triggers

- `new-booking` — fires when a booking is created
- `before-event` — offset minutes BEFORE `startTime`
- `after-event` — offset minutes AFTER `endTime`
- `reschedule` — booking rescheduled
- `cancellation` — booking cancelled
- `no-show` — a host marked an attendee as no-show

## Steps

| Action | Sends |
|---|---|
| `email-host` | Email to the organizer |
| `email-attendee` | Email to the attendee |
| `email-address` | Email to a fixed address (e.g. ops@example.com) |
| `sms-attendee` | SMS to the attendee's phone (requires attendee `phone` custom field) |
| `sms-host` | SMS to the host |
| `sms-number` | SMS to a fixed number |
| `webhook` | HTTP POST to a URL |

Step `offsetMinutes` is relative to the trigger time. For `before-event`
use positive values (we apply them with a minus sign internally).

## Template variables

In email subjects / bodies and SMS bodies:
- `{eventName}` — event type title
- `{attendeeName}`, `{attendeeEmail}` — first attendee
- `{hostName}`, `{hostEmail}` — organizer
- `{startTime}`, `{endTime}` — formatted in host's timezone
- `{location}` — meeting URL or address
- `{cancelUrl}`, `{rescheduleUrl}` — public magic links

## Firing

When a booking fires a trigger, the hook dispatcher materializes rows in
`scheduled_reminders`. A recurring job processes due rows and fires the
actual emails/SMS/webhooks. Framework-side recurring jobs handle the
polling.

## Common tasks

| User | Action |
|---|---|
| "Email attendees 24h before the meeting" | `create-workflow --trigger before-event --steps '[{action: email-attendee, offsetMinutes: 1440}]'` |
| "Text me when someone books" | `create-workflow --trigger new-booking --steps '[{action: sms-host, ...}]'` |
| "Stop all reminders on an event type" | `toggle-workflow` to disable |


---
Source attribution: BuilderIO
Original project: https://github.com/BuilderIO/agent-native/blob/763b81ba55f5f32a69019f1a47dd9c2651b40ef9/packages/scheduling/docs/skills/workflows/SKILL.md
License: MIT
License information: https://opensource.org/license/mit
Original upstream instructions; downloaded from Mega AI Hub.

## Upstream license notice

MIT License

Copyright (c) 2026 Builder.io, Inc.

Permission is hereby granted, free of charge, to any person obtaining a copy
of this software and associated documentation files (the "Software"), to deal
in the Software without restriction, including without limitation the rights
to use, copy, modify, merge, publish, distribute, sublicense, and/or sell
copies of the Software, and to permit persons to whom the Software is
furnished to do so, subject to the following conditions:

The above copyright notice and this permission notice shall be included in all
copies or substantial portions of the Software.

THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE
AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER
LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM,
OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE
SOFTWARE.



# Mega AI Hub resource metadata

Creator / publisher: BuilderIO
Original project: https://github.com/BuilderIO/agent-native/blob/763b81ba55f5f32a69019f1a47dd9c2651b40ef9/packages/scheduling/docs/skills/workflows/SKILL.md
Attribution basis: Source repository record

Fields of work: Operations, Project & Program Management, Sales
Roles: Customer Success Manager, Operations Manager, Project Manager
Specialties: API
Tools: Email
Country applicability: Country not specified
Classification basis: Source catalog labels
Instruction SHA-256: 03a77f611e9b7fc17077448110f3a4c3418cbb38541b879bcd1423f61a5ec98a