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Enterprise Customer Support Chatbot with Policy Compliance and Responsible AI Guardrails Using FLAN-T5

Research paper by Chandra Prakash Singh, published 2026 in IEEE International Conference on Control System, Computing and Engineering. Research area: AI in Service Interactions.

Resource information

Authors
Chandra Prakash Singh
Research area
AI in Service Interactions
Application domain
General AI research
AI methods
Large language models
Research topics
AI in Service Interactions, Ethics and Social Impacts of AI, Speech and dialogue systems
Publication date
2026-06-01
Publication
IEEE International Conference on Control System, Computing and Engineering
DOI
10.1109/iccsce69880.2026.11750980
Citations
0
Last record update
Nov 4, 2026