Enterprise Customer Support Chatbot with Policy Compliance and Responsible AI Guardrails Using FLAN-T5
Research paper by Chandra Prakash Singh, published 2026 in IEEE International Conference on Control System, Computing and Engineering. Research area: AI in Service Interactions.
Resource information
- Authors
- Chandra Prakash Singh
- Research area
- AI in Service Interactions
- Application domain
- General AI research
- AI methods
- Large language models
- Research topics
- AI in Service Interactions, Ethics and Social Impacts of AI, Speech and dialogue systems
- Publication date
- 2026-06-01
- Publication
- IEEE International Conference on Control System, Computing and Engineering
- DOI
- 10.1109/iccsce69880.2026.11750980
- Citations
- 0
- Last record update
- Nov 4, 2026
