Implementing SOAR Automation with Phantom
Implements Security Orchestration, Automation, and Response (SOAR) workflows using Splunk SOAR (formerly Phantom)
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Implements Security Orchestration, Automation, and Response (SOAR) workflows using Splunk SOAR (formerly Phantom)
Deploy Nozomi Networks Guardian sensors for passive OT network traffic
Create or optimize a Script Include to dynamically filter a reference field on the User table based on the current user's role. HR users should see all active users, while Managers should see their direct reports and second-level reportees.
Implement secure conduit architecture for OT remote access following
Deploy Nozomi Networks Guardian sensors for passive OT network traffic analysis to achieve comprehensive asset
Move data in and out of ServiceNow — CSV parsing into import sets, GlideImportSetTransformer runs, CSV/JSON/XML exports, scheduled data sources, bulk update and deleteMultiple safety patterns.
Harden a ServiceNow instance — password complexity, session timeout, MFA enforcement, input sanitization for XSS/injection, security properties, syslog events, and security health checks.
Build ServiceNow IntegrationHub spokes — sn_ih_spoke definitions, sn_ih_action with inputs/outputs, REST/script steps, connection and credential aliases (sys_alias), and retry logic for transient failures.
Use ServiceNow events (sysevent) — gs.eventQueue dispatch, sysevent_register definitions, sysevent_script_action handlers, delayed events with process_on, and reminder/state-change patterns.
Build ServiceNow Security Operations — sn_si_incident with NIST-aligned state transitions, sn_vul_vulnerable_item with CVSS/risk scoring, sn_ti_indicator IOC matching, and containment playbooks.
Build ServiceNow Performance Analytics — pa_indicators (count/sum/avg/percentage), pa_breakdowns, pa_thresholds with severity colors, pa_widgets, and pa_dashboards for KPI tracking.
Handle ServiceNow attachments via GlideSysAttachment, copy files between records, generate documents from sys_report_template, produce PDFs, version dms_document records, and enforce attachment access checks.
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