Create and debug ServiceNow ACLs (record, field, REST, script-include). Covers role/condition/script patterns, evaluation order, field-level visibility, and impersonation testing for row- and field-level security.
ClaudeCodexOpenClawOperations
Write efficient ServiceNow GlideRecord queries — addQuery vs addEncodedQuery, setLimit, GlideAggregate for counts, avoiding N+1 in loops, query operators, and safe CRUD with workflow control.
ClaudeCodexOpenClawDevelopment & Engineering
Build ServiceNow scoped applications (x_vendor_app) — scope naming, x_-prefixed tables, cross-scope script include access via GlideScopedEvaluator, application properties, scoped REST APIs, and store-publishing checklist.
ClaudeCodexOpenClawProduct Management
Build ServiceNow transform maps — sys_data_source configurations (CSV/JDBC/REST), sys_transform_map field/reference/script entries, coalesce keys for update-vs-insert, and onBefore/onAfter/onComplete transform scripts.
ClaudeCodexOpenClawDevelopment & Engineering
Build ServiceNow Automated Test Framework tests and suites — impersonation, form steps, assertions, server-side script steps, test parameters, and execution via snow_create_atf_test / snow_execute_atf_test.
ClaudeCodexOpenClawDevelopment & Engineering
Build ServiceNow UI Builder / Next Experience pages — macroponents, GraphQL/script data brokers, client state parameters, event handlers (NOW_RECORD_LIST etc.), and now-record-list/form component configuration.
OpenClawDevelopment & Engineering
Manage ServiceNow dictionary (sys_dictionary), table/field creation, choice lists, dictionary overrides, and sys_data_policy2 rules that enforce mandatory/read-only/visible field behavior on the data layer.
ClaudeCodexOpenClawData & Analytics
Build ServiceNow App Engine Studio applications — sys_scope creation, scoped tables, sys_aw_workspace with lists/forms, UI Builder pages and macroponents, data brokers, and application export readiness checks.
ClaudeCodexOpenClawProduct Management
Configure ServiceNow Mobile (Now Mobile/Agent) — sys_sg_mobile_app screens, card builders, push notifications, offline sync rules, mobile actions for barcode/GPS, and offline-queue change processing.
ClaudeCodexOpenClawDevelopment & Engineering
Use ServiceNow Predictive Intelligence — sn_ml.ClassificationPredictor for auto-categorization, SimilarityPredictor for related records, ClusteringPredictor, model training/retraining, and prediction-feedback accuracy tracking.
ClaudeCodexOpenClawDevelopment & Engineering
Configure ServiceNow multi-tenant domain separation — domain hierarchy, sys_user_has_domain membership, domain-aware vs cross-domain queries, MSP tenant onboarding, and domain picker logic.
ClaudeCodexOpenClawSales
Build ServiceNow Flow Designer flows via the dedicated tool — triggers, IF/ELSE/TRY/CATCH placement rules, subflows, script actions with inputs/outputs, and REST step configuration. Never use background scripts on sys_hub_* tables.
ClaudeCodexOpenClawProduct Management