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Generate continuous PRD updates in Google Docs from Slack, Zoom, Jira, Zendesk, Figma and analytics using OpenAI

Customer support workflow for n8n with 23 active steps. Starts with Slack Trigger, n8n Form Trigger, Figma Trigger (Beta). Uses OpenAI. Integrations include Slack, OpenAI, Google Docs, Jira, Zendesk.

By HaramalWorkflowReference information

What it does

23 active nodes · Starts with Slack Trigger, n8n Form Trigger, Figma Trigger (Beta), Schedule Trigger, Webhook.

Steps in the template include:

  • Slack Trigger (Slack Trigger)
  • Customer Form Trigger (n8n Form Trigger)
  • Fetch Platform Analytics (HTTP Request)
  • Get Zoom Recordings (Zoom) — getAll

Nodes and integrations

  • Slack Trigger
  • n8n Form Trigger
  • HTTP Request
  • Zoom
  • OpenAI
  • Edit Fields (Set) ×7
  • Merge
  • OpenAI Chat Model
  • Structured Output Parser
  • Google Docs
  • Jira Software
  • Figma Trigger (Beta)
  • Zendesk
  • Schedule Trigger ×2
  • AI Agent
  • Webhook
See the author’s step names
  • Slack Trigger (Slack Trigger)
  • Customer Form Trigger (n8n Form Trigger)
  • Fetch Platform Analytics (HTTP Request)
  • Get Zoom Recordings (Zoom) — getAll
  • Transcribe Zoom Audio (OpenAI) — audio / transcribe
  • Format Slack Data (Edit Fields (Set))
  • Format Form Data (Edit Fields (Set))
  • Format Zoom Data (Edit Fields (Set))
  • Format Platform Data (Edit Fields (Set))
  • Merge All Data Sources (Merge)
  • OpenAI Chat Model (OpenAI Chat Model)
  • Structured PRD Output (Structured Output Parser)
  • Update PRD Document (Google Docs) — update
  • Get Jira Comments (Jira Software) — getAll
  • Figma Comment Trigger (Figma Trigger (Beta))
  • Get Zendesk Tickets (Zendesk) — getAll
  • Format Jira Data (Edit Fields (Set))
  • Format Figma Data (Edit Fields (Set))
  • Format Zendesk Data (Edit Fields (Set))
  • Schedule Jira Fetch (Schedule Trigger)
  • Schedule Zendesk Fetch (Schedule Trigger)
  • PRD Analysis Agent (AI Agent)
  • Platform Metdata (Webhook)

Accounts and credentials

  • Slack
  • OpenAI access
  • Google Docs
  • Jira
  • Zendesk

Credential types in the graph: slackApi, zoomOAuth2Api, openAiApi, googleDocsOAuth2Api, jiraSoftwareCloudApi, figmaApi, zendeskApi

Check the HTTP request steps for any additional service accounts or API keys.

AI models and swaps

OpenAI · Model or API operation

Model ID not specified in the template in Transcribe Zoom Audio. Provider-specific step. A different provider requires edits and testing.

OpenAI · Chat

gpt-4o-mini in OpenAI Chat Model. Potentially swappable with a compatible n8n chat model node. Match structured output before testing.

Inputs and setup options

  • Form field: Name
  • Form field: Email
  • Form field: Feature Request
  • Form field: Priority
  • Form field: Additional Comments
  • Platform Metdata: HTTP POST

Resource information

Credit basis
Author listed by n8n
Pricing
Template access shown on n8n
License
Not specified
Last record update
Nov 5, 2026