Ai customer support assistant · WhatsApp ready · works for any business
Customer support workflow for n8n with 11 active steps. Starts with WhatsApp Trigger. Uses OpenAI. Integrations include OpenAI, WhatsApp Business.
What it does
11 active nodes · Starts with WhatsApp Trigger.
Steps in the template include:
- AI Agent (AI Agent)
- list_links (HTTP Request Tool)
- OpenAI Chat Model (OpenAI Chat Model)
- WhatsApp Trigger (WhatsApp Trigger)
Nodes and integrations
- AI Agent
- HTTP Request Tool ×2
- OpenAI Chat Model
- WhatsApp Trigger
- Code ×2
- If
- WhatsApp Business Cloud ×2
- Postgres Chat Memory
See the author’s step names
- AI Agent (AI Agent)
- list_links (HTTP Request Tool)
- OpenAI Chat Model (OpenAI Chat Model)
- WhatsApp Trigger (WhatsApp Trigger)
- cleanAnswer (Code)
- get_page (HTTP Request Tool)
- 24-hour window check (Code)
- If (If)
- Send Pre-approved Template Message to Reopen the Conversation (WhatsApp Business Cloud)
- Send AI Agent's Answer (WhatsApp Business Cloud) — send
- Postgres Users Memory (Postgres Chat Memory)
Accounts and credentials
- OpenAI access
- WhatsApp Business
- PostgreSQL
Credential types in the graph: openAiApi, whatsAppTriggerApi, whatsAppApi, postgres
AI models and swaps
OpenAI · Chat
gpt-4o-mini in OpenAI Chat Model. Potentially swappable with a compatible n8n chat model node. Match tool calling before testing.
Resource information
- Credit basis
- Author listed by n8n
- Pricing
- Template access shown on n8n
- License
- Not specified
- Last record update
- Nov 5, 2026