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Create a Telegram customer support bot with GPT4-mini and Google Docs knowledge

Customer support workflow for n8n with 6 active steps. Starts with Telegram Trigger. Uses OpenAI. Integrations include OpenAI, Google Docs, Telegram.

What it does

6 active nodes · Starts with Telegram Trigger.

Steps in the template include:

  • OpenAI Chat Model (OpenAI Chat Model)
  • Simple Memory (Simple Memory)
  • Google Docs (google Docs Tool) — get
  • Telegram Trigger (Telegram Trigger)

Nodes and integrations

  • OpenAI Chat Model
  • Simple Memory
  • google Docs Tool
  • Telegram Trigger
  • Telegram
  • AI Agent
See the author’s step names
  • OpenAI Chat Model (OpenAI Chat Model)
  • Simple Memory (Simple Memory)
  • Google Docs (google Docs Tool) — get
  • Telegram Trigger (Telegram Trigger)
  • Telegram (Telegram)
  • Customer Support AI Agent (AI Agent)

Accounts and credentials

  • OpenAI access
  • Google Docs
  • Telegram

AI models and swaps

OpenAI · Chat

gpt-4o-mini in OpenAI Chat Model. Potentially swappable with a compatible n8n chat model node. Match tool calling before testing.

Resource information

Credit basis
Author listed by n8n
Pricing
Template access shown on n8n
License
Not specified
Last record update
Nov 5, 2026