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Automate multi-channel customer support with WhatsApp, email & AI translation

Email & inbox workflow for n8n with 12 active steps. Starts with WhatsApp Trigger. Integrations include WhatsApp Business, IMAP email, Google Sheets, SMTP email.

What it does

12 active nodes · Starts with WhatsApp Trigger.

Steps in the template include:

  • WhatsApp Trigger (WhatsApp Trigger)
  • Email Trigger (IMAP) (Email Trigger (IMAP))
  • Data Normalizer & Validator (Code)
  • Smart Language Translator (Google Translate)

Nodes and integrations

  • WhatsApp Trigger
  • Email Trigger (IMAP)
  • Code ×3
  • Google Translate
  • Google Sheets
  • Send Email ×2
  • WhatsApp Business Cloud ×2
  • If
See the author’s step names
  • WhatsApp Trigger (WhatsApp Trigger)
  • Email Trigger (IMAP) (Email Trigger (IMAP))
  • Data Normalizer & Validator (Code)
  • Smart Language Translator (Google Translate)
  • Enhanced Summary & Priority Processor (Code)
  • Log to Database (Google Sheets) — appendOrUpdate
  • Admin Email Notification (Send Email)
  • Admin WhatsApp Alert (WhatsApp Business Cloud) — send
  • Check Message Source (If)
  • Customer WhatsApp Auto-Response (WhatsApp Business Cloud) — send
  • Customer Email Auto-Response (Send Email)
  • Workflow Completion & Metrics (Code)

Accounts and credentials

  • WhatsApp Business
  • IMAP email
  • Google Sheets
  • SMTP email

Credential types in the graph: whatsAppTriggerApi, imap, googleApi, smtp, whatsAppApi

AI models and swaps

The graph does not expose a recognizable model node. Check the original template for models called through other services.

Resource information

Credit basis
Author listed by n8n
Pricing
Template access shown on n8n
License
Not specified
Last record update
Nov 5, 2026