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Multi-department support bot with slash commands, Pinecone & Telegram

Knowledge & search workflow for n8n with 46 active steps. Starts with Google Drive Trigger, Telegram Trigger. Uses Cohere, OpenRouter. Integrations include Telegram, Pinecone, Google Drive, Cohere, OpenRouter.

By moosaWorkflowReference information

What it does

46 active nodes · Starts with Google Drive Trigger, Telegram Trigger.

Steps in the template include:

  • Switch (Switch)
  • return policy (Telegram)
  • talk technical (Telegram)
  • billing (Telegram)

Nodes and integrations

  • Switch ×2
  • Telegram ×8
  • Pinecone Vector Store ×6
  • Google Drive Trigger ×3
  • Google Drive ×3
  • Embeddings Cohere ×6
  • Default Data Loader ×3
  • Character Text Splitter ×3
  • Telegram Trigger
  • AI Agent
  • OpenRouter Chat Model
  • Simple Memory
  • Postgres ×8
See the author’s step names
  • Switch (Switch)
  • return policy (Telegram)
  • talk technical (Telegram)
  • billing (Telegram)
  • Pinecone Vector Store3 (Pinecone Vector Store)
  • Google Drive Trigger (Google Drive Trigger)
  • Download file (Google Drive) — download
  • Embeddings Cohere3 (Embeddings Cohere)
  • Default Data Loader (Default Data Loader)
  • Character Text Splitter (Character Text Splitter)
  • Pinecone Vector Store4 (Pinecone Vector Store)
  • Google Drive Trigger1 (Google Drive Trigger)
  • Download file1 (Google Drive) — download
  • Embeddings Cohere4 (Embeddings Cohere)
  • Default Data Loader1 (Default Data Loader)
  • Character Text Splitter1 (Character Text Splitter)
  • Pinecone Vector Store5 (Pinecone Vector Store)
  • Google Drive Trigger2 (Google Drive Trigger)
  • Download file2 (Google Drive) — download
  • Embeddings Cohere5 (Embeddings Cohere)
  • Default Data Loader2 (Default Data Loader)
  • Character Text Splitter2 (Character Text Splitter)
  • Telegram Trigger (Telegram Trigger)
  • Send a text message (Telegram)
  • Switch1 (Switch)
  • Send a text message4 (Telegram)
  • AI Agent3 (AI Agent)
  • Pinecone Vector Store6 (Pinecone Vector Store)
  • Embeddings Cohere6 (Embeddings Cohere)
  • OpenRouter Chat Model3 (OpenRouter Chat Model)
  • Simple Memory3 (Simple Memory)
  • Pinecone Vector Store7 (Pinecone Vector Store)
  • Embeddings Cohere7 (Embeddings Cohere)
  • Pinecone Vector Store8 (Pinecone Vector Store)
  • Embeddings Cohere8 (Embeddings Cohere)
  • Send a text message1 (Telegram)
  • Execute a SQL query (Postgres) — executeQuery
  • Execute a SQL query1 (Postgres) — executeQuery
  • Select rows from a table (Postgres) — select
  • Execute a SQL query2 (Postgres) — executeQuery
  • Send a text message2 (Telegram)
  • return policy1 (Postgres) — executeQuery
  • tech questions (Postgres) — executeQuery
  • billing1 (Postgres) — executeQuery
  • Execute a SQL query3 (Postgres) — executeQuery
  • Send a text message3 (Telegram)

Accounts and credentials

  • Telegram
  • Pinecone
  • Google Drive
  • Cohere access
  • OpenRouter access
  • PostgreSQL

AI models and swaps

Cohere · Embeddings

Model ID not specified in the template in Embeddings Cohere3. Changing the embedding model may require rebuilding the vector index and matching its dimensions.

Cohere · Embeddings

Model ID not specified in the template in Embeddings Cohere4. Changing the embedding model may require rebuilding the vector index and matching its dimensions.

Cohere · Embeddings

Model ID not specified in the template in Embeddings Cohere5. Changing the embedding model may require rebuilding the vector index and matching its dimensions.

Cohere · Embeddings

Model ID not specified in the template in Embeddings Cohere6. Changing the embedding model may require rebuilding the vector index and matching its dimensions.

OpenRouter · Chat

deepseek/deepseek-chat-v3-0324:free in OpenRouter Chat Model3. Potentially swappable with a compatible n8n chat model node. Match tool calling before testing.

Cohere · Embeddings

Model ID not specified in the template in Embeddings Cohere7. Changing the embedding model may require rebuilding the vector index and matching its dimensions.

Cohere · Embeddings

Model ID not specified in the template in Embeddings Cohere8. Changing the embedding model may require rebuilding the vector index and matching its dimensions.

Resource information

Credit basis
Author listed by n8n
Pricing
Template access shown on n8n
License
Not specified
Last record update
Nov 5, 2026